Minors have the right to privacy, which includes the prohibition of arbitrary interference with their mail. The Czech Post did not respect this rule and minors thus faced discrimination by age. The right to privacy, guaranteed by the Czech Republic's civil code, also applies to children. Change was initiated by a 14-year-old who complained to the ombudsman that minors under 15 could not receive certified and registered mail. The Czech Telecommunications Office subsequently acknowledged the objections and ombudsman's arguments and forced the postal service to change its rules.