The European ombudsman has released a Dos and Don’ts list for EU officials to ensure they do not inadvertently breach ethics rules. The list helps officials by clarifying what is appropriate, thereby making sure that the interactions are positive and open for everyone involved. The document states, "It is not always obvious to public officials as to what constitutes acceptable lobbying. What interactions make a genuine public interest contribution to effective policy-making and what might be the exercise of undue influence? This checklist will help ordinary civil servants."